A broken garage door spring that essentially trapped her car inside the garage.
Ms. McKenzie reached out to us as soon as she heard the boom caused by the spring breaking. We hurried over and immediately disconnected the garage door from the opener and set it up on two ladders. We took down the leftover pieces of the older spring and installed the new one, which had similar dimensions but better durability and flexibility. Tension adjustment was a breeze and the overhead door returned to work within a couple of minutes.
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* $29 service call - deducted from the service
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