The Torrences’ garage door had a fifty/fifty chance of listening to anything the remote controls or wall console told it. They needed an opener troubleshooting appointment and reached out to us for it.
Since all the control systems had the same problem, we knew this wasn’t just an antenna, remote, or console problem. We tried resetting the Torrences’ garage door opener from factory settings and programming it from scratch, but that didn’t help. That meant it was a corrupted motherboard issue, and we replaced it before trying again. This time, the opener worked.
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* $29 service call - deducted from the service
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